Flow diagram · England
Tenant gone and belongings left behind
When you think a tenant has left — and what you can do with what's still there.
Answer each question to see where it leads. Tap any earlier step to change your answer.
Tenant gone and belongings left behind
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Don't just change the locks
If the tenancy hasn't ended, re-entering can be unlawful eviction. Abandonment alone doesn't end it.
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1
Has the tenant clearly given the property back?
Yes — keys returned or written surrenderThe tenancy has ended by surrender. Inspect and record the condition.No / not sureTry every contact route and the guarantor. If you can't confirm, use the court route (possession claim). -
2
Belongings left behind
Under the Torts (Interference with Goods) Act 1977, give the former tenant written notice describing the goods, where they are, and a date to collect them.
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3
Wait a reasonable time
Keep the goods safe until the deadline. Only then sell or dispose of them, keeping records; any sale money above your costs belongs to the tenant.
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4
Deposit
Return or claim from the deposit through the scheme as normal.
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✓
If in doubt, get advice
A solicitor can tell you whether a surrender has happened.