Did you take a deposit, and is it protected?

Why the deposit matters

A deposit must be protected in a government-approved scheme (DPS, mydeposits or TDS) within 30 days, and the tenant given the prescribed information within the same 30 days.

For most possession grounds, including the rent arrears grounds, the court won't make an order if the deposit wasn't protected properly. A tenant can also claim a penalty of one to three times the deposit.