Repairs & damp · your options

Deal with it promptly and keep a record

Most repairs to the structure, heating, hot water, water, gas and electrics are the landlord's responsibility. Acting quickly and keeping records is your best protection.

Where: England · Problem: Damp or mould · Progress: Tenant is threatening a claim or withholding rent

Damp and mould

The property must be free from serious damp and mould. Find the cause — leaks, failed guttering, rising damp or poor ventilation — rather than just treating the mould.
Act promptly and keep a record of every visit and what was done; standards for private rentals are being tightened.

What to do now

Log the report with the date, what was said and any photos.
Give at least 24 hours' written notice to visit, except in an emergency.
Use a qualified contractor, keep invoices and photos, and confirm to the tenant in writing when it's fixed.

Threatened claim or rent withheld

Don't ignore it: get the repair done, keep evidence, and get legal advice on any claim. Withheld rent is still rent arrears, but a disrepair counterclaim can be set against it in court.

Old property, constant repairs?

Investor buyers purchase rentals in any condition, with the tenant in place.

See my selling options

Sources: GOV.UK: private renting repairs. Checked 31 Oct 2026. General information, not legal advice.