Terms of Service - LandlordWala.com

Agreement to Terms

By accessing or using LandlordWala.com ("the Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

Description of Services

LandlordWala.com provides the following services:

Tenant eviction support (Section 8 and Section 21)
Property sales facilitation (tenanted and problem properties)
Below market value (BMV) property deal matching
Property rental services for care providers
Property sourcing for care organizations
Property financing referrals
General property consultancy and advice

Service Terms and Fees

Eviction Support

Services are provided on a fixed-fee basis as quoted. Fees must be paid before work commences. We issue Section 8 and Section 21 notices in accordance with UK law but cannot guarantee outcomes. Additional legal costs may apply for complex cases.

Property Sales

Sellers pay no fees. We earn 2% commission from buyers on successful completion. We reserve the right to refuse any property or transaction.

BMV Property Deals

Buyers pay 2% commission on purchase price, payable on completion. Registration is free with no ongoing costs. We cannot guarantee property availability or pricing.

Care Home Rentals

Landlords pay half of the first month's rent as commission when tenancy commences. Care providers pay one month's rent plus tenancy agreement fees. All commissions are payable on signing and move-in.

Property Financing

We receive referral commissions from brokers. You pay nothing directly to us for referrals. All mortgage/financing terms are between you and the lender/broker.

User Obligations

When using our services, you agree to:

Provide accurate and truthful information
Not misrepresent your identity, property details, or financial situation
Comply with all applicable laws and regulations
Not use our services for any illegal or fraudulent purposes
Pay all agreed fees promptly
Respond to communications in a timely manner

No Guarantee of Results

While we strive to provide excellent service, we cannot guarantee specific outcomes, including but not limited to:

Successful eviction within a specific timeframe
Sale of property at a specific price or within a timeframe
Mortgage approval or specific financing terms
Matching with buyers, sellers, or care providers

Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of LandlordWala.com or its content suppliers and is protected by UK and international copyright laws.

Third-Party Services

We may refer you to third-party service providers (brokers, solicitors, care providers, etc.). We are not responsible for the actions, services, or fees of these third parties. Any agreements you enter into with third parties are solely between you and them.

Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages
Our total liability shall not exceed the fees paid to us for the specific service
We are not liable for losses resulting from third-party actions or failures
We are not liable for delays or failures due to circumstances beyond our control

Legal Compliance

All eviction services are provided in compliance with UK Housing Act 1988 and subsequent amendments. Property transactions comply with UK property law. We are not solicitors and do not provide legal advice. You should seek independent legal counsel for legal matters.

Data Protection

We handle your personal data in accordance with our Privacy Policy and UK GDPR requirements. By using our services, you consent to our data processing practices as described in our Privacy Policy.

Cancellation and Refunds

Cancellation terms vary by service:

Eviction Support: Cancellation before work commences - full refund. After work has started - no refund, but we'll complete the work.
Property Matching Services: No refunds after introductions have been made.
Commission-Based Services: No upfront fees to refund. Commissions only paid on successful completion.

Complaints and Disputes

If you have a complaint, please contact us at mr_ranjha_saab@proton.me. We will make every effort to resolve disputes amicably. If we cannot reach a resolution, disputes shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LandlordWala.com regarding use of the Website and services.

Contact Information

For questions about these Terms, please contact us:

Email: mr_ranjha_saab@proton.me
Website: https://landlordwala.com

Professional Services Disclaimer

Important: LandlordWala.com is operated by an experienced landlord and property professional, but we are not:

Solicitors or qualified to provide legal advice
Financial advisors or authorized to provide financial advice
Estate agents (we facilitate direct sales)
Mortgage brokers (we refer to regulated brokers)

Always seek independent professional advice for legal, financial, or regulatory matters.

Acceptance of Terms

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.